When will my order arrive?

All orders are dispatched within 2 working days from order confirmation. We estimate delivery within 3-5 working days from placing your order (however it is often quicker).

Can I cancel my order?

Orders may be cancelled if we have not already dispatched your product. However, if your product is specially ordered or personalised these can only be cancelled within 24 hours.

Did my order go through?

Once you have placed an order you will receive an order confirmation. If you have not received this it is possible your order has not checked out properly. If you have any concerns regarding this please Email us admin@babyeden.co.nz

Do you offer gift wapping?

Yes, we do offer a gift wrapping service, please select this at check out and we gift wrap your goodies for delivery.

Will an out of stock order come back in stock?

Some products we allow to pre order however some products come from half way around the world and arrival times and be hard to judge. If you wish to enquire about any out of stock items please Email us admin@babyeden.co.nz

Does Baby Eden have a store I can visit?

Absolutely! Baby Eden is based within the Content homeware store at 73 Bridge Street, Nelson.

Mon - Fri  9:30am - 5pm

Sat 9.30am - 4pm

Do you offer International Shipping?

Currently we only ship to NZ and Australia

Do you offer discounts?

From time to time, we offer discounts on certain products. Be sure to sign up to our newsletter or social media accounts to keep up to date on promos.